Processes Standards & Guidelines
You are introducing (or seeking to scale) digital channel usage in your organization efficiently and compliantly.
This service defines guidelines for digital channel engagement and digital operations playbooks and processes
Internal digital leaders who:
- Are planning to scale new modes of digital engagement
- Seek guidelines that balance legal and regulatory requirements with business considerations
- Need expertise in laws and regulations related to digital engagement, including pharmaceutical law, privacy, advertising regulations
- Desire to develop best practice playbooks to elevant Omni-channel competence
- Want to develop efficient and compliant digital operations processes
The Process Standards and Guidelines service enables organizations to efficiently scale digital interactions. Deliverables include:
Digital guidelines
Defining compliant guidelines for digital channel interactions, including online monitoring, social media, digital opinion leader engagement, email, advertising, Web sites, remote meetings, among others
Digital processes & playbooks
Defining best practice approaches related to Omni-channel customer engagement, including strategy, content, channel planning, measurement, among others
Shaping processes related to digital operations, including social operations, digital asset management, web development, among other processes
By engaging with The Stem, you can expect to:
- Access highly specialized expertise to define guidelines, elevante digital competence and streamline digital processes
- Enjoy a focused and efficient collaboration approach
